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Privacy Policy

 

  1. Introduction

    Thank you for using Gorilla Global ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our e-SIM services or app. By using our services or app, you consent to the practices described in this Privacy Policy.
     

  2. Information We Collect:
     

    1. Personal Information:

      When you register for our e-SIM services or app, we may collect personal information such as your name, contact details (email address, phone number), device details, and billing information.
      We only collect the necessary personal information required to provide our services and comply with legal obligations.
       

    2. Usage Data:

      We may collect non-personal information about your interactions with our app or services, including the type of device you are using, your operating system, IP address, and app usage patterns.
       

    3. Cookies and Similar Technologies:
      We use cookies and similar technologies to enhance your experience, personalize content, and gather information about your preferences. You can manage your cookie preferences through your browser settings.
       

  3. How We Use Your Information
     

    1. We may use your information for the following purposes:

      • Providing and improving our e-SIM services or app.

      • Processing transactions and billing for our services.

      • Responding to your inquiries and providing customer support.

      • Sending you important updates and notifications regarding our services.

      • Analyzing user behavior and app usage to improve our offerings.

      • Enforcing our Terms and Conditions and preventing fraudulent activities.
        ​

  4. Data Sharing and Disclosure
     

    1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors or customer support providers. These providers are contractually obligated to protect your information and use it solely for the purpose of providing the agreed-upon services.

    2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or in response to a valid court order or government request.

    3. Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction. We will notify you of any such change and provide options regarding your personal data.
       

  5. Data Security
     

    1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

    2. Despite our efforts, no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information.
       

  6. Your Choices

    1. You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at support@gorilla.global.

    2. You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.
       

  7. Children’s Privacy

    Our e-SIM services and app are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
     

  8. Changes to the Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website and notify you of any material changes.
     

  9. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@gorilla.global. By using our e-SIM services or app, you signify your acceptance of this Privacy Policy. If you do not agree with the terms outlined in this policy, please do not use our services or app.

 

 

 
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